Return & Exchange Policy - We accept return/exchange.
We can only accept the products in resalable condition. And Like the exchange procession we have stated before, please send your product to us in a right way. After we receive your parcel, we will contact you about receiving. And the refund will be arranged for you. Normally you will get the refund in a week since the notification of the receiving your returned parcel.
If you insist returning our products without good reason, we are sorry that You should pay15% restocking fee .
In order for your return or exchange to be accepted, we ask that you follow these steps:
• You have 2 business days from the time DHL delivers to the designated shipping address to notify us that you would like to return the item.
• You need to contact us before you return them and we will give you our mailing address for returning items.
• The item must be in brand-new, unworn condition.
• We must receive the item within 7 days after we give our return address. If we do not receive your item within 7 days, no return or exchange will be given.
• Once we receive your return dress in 7 days, we will refund money to you. Refund would subject to $65 re-stocking fee and shipping/handling/insurance charges are not refundable.
• For exchanging items, re-delivery cost will be charged.
